Privacy Policy

At Artique Lab, we are committed to protecting your privacy and handling your personal data responsibly. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website or make a purchase.

1. Who We Are

Artique Lab is a UK-based limited edition art-wear brand. Our website is artiquelab.com. For any privacy-related queries, please contact us via our Contact page.

2. What Data We Collect

We may collect the following personal data:

  • Name, email address, phone number, and billing/shipping address when you place an order or sign up
  • Payment information (processed securely via our payment providers)
  • Browser and device information, IP address, and browsing behaviour on our site
  • Communications you send us

3. How We Use Your Data

We use your personal data to:

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to your enquiries
  • Send marketing communications (only with your consent)
  • Improve our website and services
  • Comply with legal obligations

4. SMS & Email Marketing

If you have opted in to receive SMS or email marketing from Artique Lab, we will use your mobile number or email address to send you promotional messages, new drop alerts, and exclusive offers.

SMS: By subscribing to SMS marketing, you consent to receive recurring automated marketing text messages from Artique Lab at the mobile number provided. Message and data rates may apply. Message frequency varies. You can opt out at any time by replying STOP to any message. For help, reply HELP.

Email: By subscribing to email marketing, you consent to receive marketing emails from Artique Lab. You can unsubscribe at any time by clicking the unsubscribe link in any email.

We use Yotpo to manage our SMS and email marketing. Yotpo may collect and process your data as part of providing these services. For more information, please refer to Yotpo’s Privacy Policy.

5. Sharing Your Data

We do not sell your personal data. We may share your data with trusted third parties who help us operate our business, including:

  • Payment processors (e.g. Shopify Payments, Stripe)
  • Shipping and fulfilment partners
  • Marketing platforms (e.g. Yotpo for SMS & email)
  • Analytics providers

All third parties are required to handle your data securely and in accordance with applicable data protection laws.

6. Cookies

Our website uses cookies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through your browser settings.

7. Your Rights (UK GDPR)

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing of your data
  • Data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us via our Contact page.

8. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us via our Contact page. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Last updated: April 2026